Can I change or cancel my order?

Last updated: 4/12/19

Once you place an order, we begin processing it immediately so your gear arrives fast. You can’t change or cancel an already-placed order, but you can return item(s) you don’t want.

See our Returns and Exchange Policies.

Or return a product using our Self Service Returns option.

If you want to order something else, simply place a new order online or call our online shop customer service team at 1-866-870-1743. Our team can help with the products you need. If you would prefer to chat with us please use the chat button on the lower right hand corner. 

Our online shop customer service team is available Monday – Friday, 8am – 8pm(ET) or Saturday and Sunday, 11am-7pm(ET). We’re happy to assist you.

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Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

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