What is the status of my refund?

Last updated: 10/28/20

Refunds will be issued back to your original form of payment within 14 days of when the return is processed. Normal bank processing times do apply and may take up to a full billing cycle.
If you selected the eGift card refund option, please check your email after receiving your return confirmation email as your refund credit will arrive shortly after.

 

Did you find this article helpful?

Yes / No

WHERE IS MY ORDER?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

no answer to your question?

ask our customer care

Phones Sun-Sat: 8:00AM-11:00PM EST
Chat Sun-Sat 8:00AM - 8:00PM EST